1. Introduction

Yaga Smart ("we", "us", "our") is committed to protecting the privacy and security of personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you access our website at yagasmart.com.au ("Website") or engage with our services.

By using our Website or services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree to this Privacy Policy, please discontinue use of our Website and services.

Privacy Policy

2. What Information We Collect

We collect and hold different types of personal information, including:

(a) Personal Identification Information:

Name
Email address
Phone number
Mailing or billing address
Other relevant details required for account registration or service use

(b) Technical Information:

IP address
Browser type and version
Operating system
Referring website and time of access
Cookies and tracking technologies

Payment transactions are processed securely by third-party payment providers such as Stripe. We do not store credit card details.

(d) Service Usage Data:

Information related to your interactions with our Website and services
Customer service enquiries and feedback

3. How We Collect Personal Information

We may collect personal information in the following ways:

Directly from you – When you register, contact us, subscribe to our newsletter, or purchase services.
Automatically – Through cookies and tracking technologies when you visit our Website.
From third parties – Including payment processors, analytics providers, or marketing partners.

4. How We Use Your Information

We use your personal information to:

Provide, manage, and improve our services
Process transactions and send confirmations
Respond to enquiries and provide customer support
Send marketing and promotional communications (you can opt out at any time)

Protect our business, prevent fraud, and comply with legal obligations

5. Disclosure of Personal Information

We do not sell or trade personal information. However, we may share your information with:

Service Providers: Third parties assisting with hosting, payment processing, and analytics.
Legal Authorities: If required to comply with Australian law.
Business Transfers: In the event of a merger, sale, or restructuring of our business.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Security of Your Personal Information

We take reasonable steps to protect personal information from misuse, loss, and unauthorized access. However, no method is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications
Lodge a complaint if you believe we have mishandled your data

To exercise these rights, please contact us at admin@yagasmart.com.au.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Website. Your continued use of our services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under Australian privacy law, please contact us:

Yaga Smart
Email: admin@yagasmart.com.au
Website: yagasmart.com.au